fi77 Privacy Policy

When you register and use a fi77 account, we collect personal data that falls into several distinct categories. We collect only what is necessary to provide you with a secure, functional, and legally compliant gaming experience. The categories of data fi77 collects, and the specific data points within each category, are set out below in full.

Registration data is collected when you create your fi77 account. This includes your full legal name, date of birth, email address, mobile telephone number, and a username chosen by you. You will also create a password at registration; fi77 stores passwords in hashed, salted form and never in plain text. Your date of birth is collected specifically to verify that you meet the 18+ age requirement that applies to all fi77 players without exception.

Identity and KYC verification data is collected as part of our mandatory Know Your Customer process. This includes government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence; proof of address documents such as a utility bill or bank statement issued in Bangladesh within the preceding three months; and, where required for enhanced due diligence, source-of-funds documentation. KYC data is processed exclusively by authorised fi77 compliance personnel and is stored in a restricted-access, encrypted document management system.

Financial transaction data is generated each time you make a deposit or withdrawal on fi77. This includes the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), the transaction amount in BDT, the transaction reference number issued by the payment provider, the timestamp of the transaction, and the status of the transaction. fi77 does not store full card numbers; card payments are tokenised through our payment processor and only the last four digits of a card number are retained for reference purposes.

Gaming activity data is generated automatically as you use the fi77 platform. This includes records of all wagers placed, games played, bet amounts, game outcomes, bonus activations, and session durations. This data is retained as part of fi77's operational and responsible gaming records and is used to detect problem gambling patterns, prevent bonus abuse, and resolve any game-related disputes.

Technical and device data is collected automatically when you visit fi77.vip. This includes your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and aggregate platform analytics. fi77 does not use this data to build individual behavioural profiles for advertising purposes.

fi77 processes your personal data on the basis of contractual necessity (to provide the services you have registered for), legal obligation (to comply with anti-money-laundering and age verification requirements), and legitimate interest (to maintain the security, integrity, and performance of the fi77 platform). We do not process your personal data on the basis of consent for marketing purposes unless you have explicitly opted in to receive marketing communications from fi77.

The primary uses of your personal data on fi77 are as follows. Your registration and KYC data is used to verify your identity, confirm your eligibility to use fi77, and maintain the accuracy of your account record throughout your relationship with the platform. Your financial transaction data is used to process your deposits and withdrawals accurately and promptly, to maintain transaction records required by our AML compliance obligations, and to investigate and resolve any payment disputes that may arise. Your gaming activity data is used to settle wagers correctly, to administer bonuses and promotions in line with their published terms, to identify and respond to responsible gaming concerns, and to resolve any disputes about game outcomes.

Your technical and device data is used to detect and prevent fraudulent activity — including the creation of duplicate accounts, the use of automated betting tools, and unauthorised access attempts — and to monitor the health and performance of the fi77 platform infrastructure. Aggregate, anonymised technical data may be used to analyse platform usage trends and inform product improvements, but this analysis is conducted at a population level and does not involve building individual user profiles.

• Account management: Creating, maintaining, and securing your fi77 player account throughout its lifetime.
• Age and identity verification: Confirming that you meet the mandatory 18+ age requirement and that your identity matches the details provided at registration.
• Payment processing: Executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard accurately and in full compliance with applicable payment processing standards.
• AML and fraud prevention: Monitoring transactions and account activity for indicators of money laundering, fraud, bonus abuse, and other prohibited conduct in line with fi77's AML policy.
• Responsible gaming: Using gaming activity logs to identify players who may be showing signs of problem gambling and to activate appropriate responsible gaming interventions, including deposit limits and self-exclusion tools.
• Customer support: Using your account data to verify your identity when you contact fi77 support and to resolve your query efficiently and accurately.
• Legal compliance: Retaining records as required by applicable data retention, anti-money-laundering, and taxation obligations, and producing records in response to lawful requests from competent authorities.
• Platform security: Using technical data to detect unauthorised access, bot activity, and other security threats to fi77.vip and its player community.

fi77 does not sell, rent, or trade your personal data to third parties for any commercial purpose. fi77 shares your data only in the limited circumstances described in this section, and only to the extent necessary for the specified purpose. All third-party service providers engaged by fi77 are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose other than the specific service they provide to fi77.

Payment service providers: When you make a deposit or withdrawal, fi77 shares the minimum necessary transaction data with the relevant payment service provider (bKash, Nagad, Rocket, Upay, Visa/Mastercard acquirer) to execute the transaction. Payment providers receive only the data required to process the specific transaction and are subject to their own applicable financial data regulations.

Game software providers: fi77's casino games are supplied by third-party game developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, your player session data (player ID, wager amount, game outcome) is shared with the relevant game provider's systems to determine the game outcome and settle your wager. Game providers do not receive your full name, NID, payment method details, or contact information.

Legal and regulatory authorities: fi77 will disclose account information and transaction records to competent legal authorities where required to do so by a lawful court order, regulatory direction, or law enforcement request. fi77 will not voluntarily disclose player data to any government body in the absence of a valid legal instrument compelling such disclosure.

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): Receive transaction data only; no KYC or gaming activity data is shared.
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi): Receive session and wager data only; no personal identity or payment data is shared.
• KYC verification partners: Where fi77 uses a third-party KYC platform to assist with document verification, that partner receives only the specific documents required and is bound by strict data handling agreements.
• Cloud infrastructure providers: fi77's platform is hosted on secure cloud infrastructure. Infrastructure providers have no logical access to player data and are engaged under standard data processing agreements.
• Legal authorities: Data disclosed only in response to valid, lawful legal instruments. fi77 will notify affected players of such disclosures where legally permissible to do so.
• No advertising networks: fi77 does not share your data with advertising networks, data brokers, social media platforms, or any other entity for the purpose of targeted advertising or re-marketing.

fi77.vip uses cookies — small text files stored on your device by your web browser — to maintain your session, remember your account preferences, and collect aggregate, anonymised data about how players use the platform. Cookies are essential to the functioning of fi77.vip; without session cookies, you would be unable to remain logged in to your account as you navigate between pages.

fi77 uses three categories of cookies: essential session cookies, functional preference cookies, and anonymised analytics cookies. fi77 does not use advertising cookies, third-party retargeting cookies, or any cookie that tracks your browsing activity across other websites. The cookie technologies used on fi77.vip are described in the table below.

You may manage or delete cookies at any time through your browser's privacy or settings menu. Disabling essential session cookies will prevent you from logging in to your fi77 account. Disabling functional preference cookies will mean your settings are not remembered between visits. Disabling analytics cookies will not affect the functionality of your fi77 account in any way. Instructions for managing cookies are available in the help documentation for all major browsers including Chrome, Firefox, Safari, and Edge.

fi77 takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures are reviewed and updated regularly to reflect evolving security standards in the online gaming industry.

All data transmitted between your device and fi77.vip is encrypted in transit using TLS 1.2 or higher. All sensitive data stored on fi77's servers — including passwords, KYC documents, and financial records — is encrypted at rest using AES-256 encryption. Access to fi77's production data systems is restricted to authorised personnel only, is protected by multi-factor authentication, and is subject to detailed access logging and regular security audits.

fi77's platform infrastructure is hosted on enterprise-grade cloud servers with physical and logical access controls, automated intrusion detection systems, and regular penetration testing conducted by independent security specialists. fi77 maintains a documented incident response plan covering data breach detection, containment, notification, and post-incident review.

• TLS 1.2+ encryption in transit: All communications between your browser and fi77.vip are encrypted using current Transport Layer Security standards.
• AES-256 encryption at rest: Stored passwords (hashed and salted), KYC documents, and financial records are protected by AES-256 encryption on fi77's servers.
• Multi-factor authentication for staff: All fi77 personnel with access to production data systems are required to use multi-factor authentication. Shared or generic credentials are not permitted.
• Role-based access control: Access to player data is granted on a strict need-to-know basis. Customer support staff can view account and transaction summaries; only compliance personnel have access to KYC documents.
• Regular security audits: fi77 engages independent security specialists to conduct penetration testing and vulnerability assessments on a regular schedule.
• Breach notification: In the event of a data breach that poses a risk to player data, fi77 will notify affected players via their registered email address without undue delay, and will provide details of the nature of the breach, the data affected, and the steps fi77 has taken in response.

As a player on fi77, you hold a number of rights with respect to the personal data fi77 holds about you. fi77 is committed to respecting and facilitating those rights within the constraints of our legal retention obligations and operational requirements. To exercise any of the rights described in this section, please contact fi77 support at [email protected] with the subject line "Privacy Rights Request". fi77 will acknowledge your request within five business days and will complete its response within 30 calendar days of receipt.

• Right of access: You have the right to request a copy of all personal data that fi77 holds about you. fi77 will provide this in a structured, commonly used format (typically PDF or CSV) at no charge. Requests that are manifestly unfounded or excessive may be subject to a reasonable administrative fee.
• Right to rectification: If any personal data fi77 holds about you is inaccurate or incomplete, you have the right to request its correction. For most registration data fields, you can update your details directly in your fi77 account settings. For legal name corrections or date-of-birth amendments, identity document verification will be required.
• Right to erasure: You may request the deletion of your personal data from fi77's systems. This right is subject to fi77's legal retention obligations — fi77 is required to retain certain transaction and identity records for the period mandated by applicable AML regulations. Data that is not subject to a retention obligation will be deleted promptly upon a verified erasure request.
• Right to restrict processing: In certain circumstances — for example, where you contest the accuracy of data fi77 holds — you may request that fi77 restrict its processing of your data to storage only while the matter is being resolved. During a processing restriction, fi77 will not actively use the restricted data for any purpose other than storage.
• Right to data portability: You may request that fi77 provide your personal data in a machine-readable format (CSV or JSON) so that you can transfer it to another service provider. This right applies to data you have provided directly to fi77 and that is processed on the basis of contractual necessity.
• Right to object to marketing: You may object to fi77's processing of your personal data for direct marketing purposes at any time. Upon receipt of a valid objection, fi77 will cease sending marketing communications to you within five business days. This will not affect transactional communications.

fi77 retains your personal data for only as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or operational obligations. Different categories of data are subject to different retention periods, as set out in the table below.

Upon expiry of the applicable retention period, fi77 will securely delete or anonymise the relevant data in accordance with industry-standard data destruction practices. Anonymised, aggregated data (from which no individual player can be identified) may be retained indefinitely for platform analytics and product improvement purposes.

• Voluntary account closure does not result in immediate deletion of data subject to a legal retention obligation. Such data will be retained for the full period required by law and then securely destroyed.
• Where a player has been permanently excluded for breach of Terms, fi77 retains a minimal exclusion record for the purpose of preventing re-registration. This record contains only the minimum data necessary to enforce the exclusion.
• Players may request information about the specific retention period applicable to their data categories by contacting [email protected] with the subject line "Data Retention Query".

fi77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable legal requirements, or improvements to the fi77 platform. The effective date at the top of this document will be updated each time a material change is made. Material changes — those that significantly affect how we collect, use, or share your personal data — will be communicated to registered players via their registered email address at least 14 days before the change takes effect.

Non-material changes, such as clarifications of existing practices, corrections of typographical errors, or updates to contact information, may be made without advance notice and will be reflected in the updated effective date on this page. The most current version of the fi77 Privacy Policy is always available at fi77.vip/privacy-policy. We encourage you to review this page periodically to stay informed of how fi77 protects your personal data.

Your continued use of fi77.vip following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, you should discontinue your use of fi77 and contact support at [email protected] to close your account and arrange return of any unencumbered balance.